The Care Coordination Platform Built for Singapore Healthcare

    Ajentik connects families and care teams from hospital to home through a single, HIPAA-aligned platform. Shared care plans, daily check-ins, secure messaging and caregiver support tools—designed for the multilingual needs of the region. Data is encrypted in transit using TLS 1.3 and at rest using AES-256.

    專為醫療保健打造

    Docker
    Google Cloud
    Azure
    Nvidia
    DigitalOcean
    Amazon Web Services

    Platform Capabilities for Care Coordination

    We are building integrations with leading EHR and health-record systems to support care coordination between families and care teams. Specific integrations will be announced as they go live.

    Shared Care Plans

    Care plans visible to families and care teams, tracking progress together from hospital to home with timely updates.

    Daily Check-Ins & Reminders

    Keep caregivers on track with medication reminders, wellness check-ins and care plan tasks for Singapore's diverse population.

    Secure Messaging

    HIPAA-aligned communication between families and care teams across email, SMS and secure messaging—reducing coordination workload.

    Caregiver Education

    Contextual training resources and educational content to help caregivers feel confident in their care responsibilities.

    Engagement Analytics

    Track caregiver check-ins, care plan adherence and communication patterns—giving care teams visibility into family engagement.

    Healthcare System Integration

    We are building integrations with leading EHR systems (announced as integrations go live), with PDPA-aware data handling.

    Healthcare System Integrations

    We are building integrations with leading EHR and health-record systems. Specific integrations will be announced as they go live.

    EMR/EHR Systems

    We are building integrations with leading EHR systems (announced as integrations go live), aligned with HL7 FHIR for data interchange.

    • HL7 FHIR aligned
    • Bi-directional sync
    • Near real-time updates

    Communication Channels

    Omnichannel patient engagement through WhatsApp, SMS, email and secure messaging platforms.

    • WhatsApp Business API
    • HIPAA-aligned messaging
    • Multi-language support
    Building
    Healthcare System Integrations
    Per contract
    Production reliability targets
    Optimised
    Inference latency
    AES-256
    Encryption at rest (TLS 1.3 in transit)

    HIPAA-Aligned

    TLS 1.3 in transit and AES-256 at rest, with BAA support for healthcare data flows

    Near-realtime Sync

    Near-realtime and async data flows with intelligent retry mechanisms

    Building Connectors

    Integrations with leading EHR and health-record systems are being added as they go live

    Technical Platform

    Enterprise-Grade Infrastructure for Care Coordination

    Secure infrastructure and seamless integrations to connect families and care teams throughout the care journey.

    Architecture Overview

    Frontend SDKs

    React, Vue and Angular SDKs with full TypeScript support and accessible WCAG 2.1 AA-aligned UI components

    REST/GraphQL APIs

    RESTful and GraphQL APIs with real-time WebSocket subscriptions, HL7 FHIR R4 alignment and rate limiting tuned for clinical workloads

    AI Processing Layer

    Healthcare-tuned language models for clinical note generation, care coordination, reminders and caregiver communication — with human-in-the-loop review

    Security Layer

    TLS 1.3 in transit and AES-256 at rest, RBAC with fine-grained permissions, PHI audit trails and automated vulnerability scanning

    Data Layer

    PostgreSQL for relational data, Redis for caching and vector databases for semantic search across clinical literature and patient records

    Tech Stack

    Languages

    TypeScriptPythonGoRust

    AI/ML

    PyTorchTensorFlowTransformers

    Infrastructure

    KubernetesDockerTerraformAWS/GCP

    Databases

    PostgreSQLRedisPineconeMongoDB

    Security First

    HIPAA-aligned and PDPA-aware by design with TLS 1.3 in transit, AES-256 at rest, role-based access control and PHI audit logging

    Optimised Latency

    Optimised inference pipeline tuned for clinical workflows, with intelligent caching and regional deployment across Asia-Pacific

    Healthcare-Tuned AI

    Models tuned for clinical workflows for note generation, care coordination and care plan recommendations — with built-in clinical safety guardrails

    Semantic Vector Search

    AI-powered semantic search across medical literature, patient records and care protocols — returning contextually relevant results in milliseconds

    Workflow Automation

    Visual workflow builder for discharge protocols, medication reminders, check-in sequences and escalation paths — no coding required

    Zero-Downtime Deployment

    Git-based CI/CD with blue-green deployments, automatic rollbacks and staged releases ensuring zero disruption to clinical operations