The Care Coordination Platform Built for Singapore Healthcare
Ajentik connects families and care teams from hospital to home through a single, HIPAA-aligned platform. Shared care plans, daily check-ins, secure messaging and caregiver support tools—designed for the multilingual needs of the region. Data is encrypted in transit using TLS 1.3 and at rest using AES-256.
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Platform Capabilities for Care Coordination
We are building integrations with leading EHR and health-record systems to support care coordination between families and care teams. Specific integrations will be announced as they go live.
Shared Care Plans
Care plans visible to families and care teams, tracking progress together from hospital to home with timely updates.
Daily Check-Ins & Reminders
Keep caregivers on track with medication reminders, wellness check-ins and care plan tasks for Singapore's diverse population.
Secure Messaging
HIPAA-aligned communication between families and care teams across email, SMS and secure messaging—reducing coordination workload.
Caregiver Education
Contextual training resources and educational content to help caregivers feel confident in their care responsibilities.
Engagement Analytics
Track caregiver check-ins, care plan adherence and communication patterns—giving care teams visibility into family engagement.
Healthcare System Integration
We are building integrations with leading EHR systems (announced as integrations go live), with PDPA-aware data handling.
Healthcare System Integrations
We are building integrations with leading EHR and health-record systems. Specific integrations will be announced as they go live.
EMR/EHR Systems
We are building integrations with leading EHR systems (announced as integrations go live), aligned with HL7 FHIR for data interchange.
- HL7 FHIR aligned
- Bi-directional sync
- Near real-time updates
Communication Channels
Omnichannel patient engagement through WhatsApp, SMS, email and secure messaging platforms.
- WhatsApp Business API
- HIPAA-aligned messaging
- Multi-language support
HIPAA-Aligned
TLS 1.3 in transit and AES-256 at rest, with BAA support for healthcare data flows
Near-realtime Sync
Near-realtime and async data flows with intelligent retry mechanisms
Building Connectors
Integrations with leading EHR and health-record systems are being added as they go live
Enterprise-Grade Infrastructure for Care Coordination
Secure infrastructure and seamless integrations to connect families and care teams throughout the care journey.
Architecture Overview
Frontend SDKs
React, Vue and Angular SDKs with full TypeScript support and accessible WCAG 2.1 AA-aligned UI components
REST/GraphQL APIs
RESTful and GraphQL APIs with real-time WebSocket subscriptions, HL7 FHIR R4 alignment and rate limiting tuned for clinical workloads
AI Processing Layer
Healthcare-tuned language models for clinical note generation, care coordination, reminders and caregiver communication — with human-in-the-loop review
Security Layer
TLS 1.3 in transit and AES-256 at rest, RBAC with fine-grained permissions, PHI audit trails and automated vulnerability scanning
Data Layer
PostgreSQL for relational data, Redis for caching and vector databases for semantic search across clinical literature and patient records
Tech Stack
Languages
AI/ML
Infrastructure
Databases
Security First
HIPAA-aligned and PDPA-aware by design with TLS 1.3 in transit, AES-256 at rest, role-based access control and PHI audit logging
Optimised Latency
Optimised inference pipeline tuned for clinical workflows, with intelligent caching and regional deployment across Asia-Pacific
Healthcare-Tuned AI
Models tuned for clinical workflows for note generation, care coordination and care plan recommendations — with built-in clinical safety guardrails
Semantic Vector Search
AI-powered semantic search across medical literature, patient records and care protocols — returning contextually relevant results in milliseconds
Workflow Automation
Visual workflow builder for discharge protocols, medication reminders, check-in sequences and escalation paths — no coding required
Zero-Downtime Deployment
Git-based CI/CD with blue-green deployments, automatic rollbacks and staged releases ensuring zero disruption to clinical operations